JointLogic Web Designer FAQ

Q: I get "org.mozilla.xpcom.XPCOMInitializationException: Could not load org.mozilla.xpcom.internal.* classes" error when trying to open a file. What is the problem?
A: The most likely reason is that Eclipse install path contains a non ASCII printable char. Try to move Eclipse directory to another location, e.g. C:\ or C:\apps.

Q: Eclipse crashes sometimes. What can be done?
A: A common reason is a memory shortage. Check if virtual memory swapping is enabled on your operating system and add -vmargs -Xms256M -Xmx512M options when starting Eclipse.

Q: I get one long line in HTML source code when adding content in the Design tab, is it possible to get formatted HTML code?
A: By default HTML Designer does not format HTML source code in order to retain original formatting. To enable HTML source code formatting select Window > Preferences > JointLogic HTML Designer > Reformat HTML source. Another option is to use WTP's formatting feature when the Source tab is active - use Source > Format menu item.

Q: I get a provisioning error during installation, what should I do?
A: Try to clean the user temp folder and restart Eclipse with a new workspace. If that does not help - reinstall Eclipse.