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B-Folders for Windows, Mac and Linux FAQ

For sync related FAQ and troubleshooting go to Sync Help

Q: Is there a mobile version of B-Folders to sync with?
A: Yes, called B-Folders for Android

Q: What are the limitations during the trial period?
A:
During the trial period B-Folders application is fully functional. After the trial period expires and no license key is provided, the editing and creating of new items will be disabled but you will still be able to read and search your data.

Q: How many licenses do I need?
A:
You need only one license for all of your personal computers and devices. While there is no technical limitation, we consider a fair personal use to be on up to five computers and devices.

Q: I cannot recall my password. How can I recover or reset it?
A:
It is not possible to recover or reset passwords. The B-Folders application uses an extremely strong, government-grade encryption cipher AES-256 and since we use an open-source encryption library, it is certain that there is no backdoor implemented. You have two options: create a new repository by deleting the current one; or restore an old backup that was created with an old password that you can recall.

Q: Why do I see a pane saying "Unlock Database"?
A: This tells you that your database has been closed according to the auto-timeout setting you have chosen.

Q: Are backups encrypted?
A:
Yes, backups are encrypted with the password in use at the time of creation. Make sure you retain old passwords in case you need to restore old backups.

Q: Why do I have to enter my password so often?
A: You can set the auto-timeout for inactivity anywhere from 30 seconds to 8 hours (or even “Never”) if you have long pauses while using B-Folders.

Q: What are these numbers in the name of the backup file?
A:
The date and time of creation is encoded in the name of the backup file in the following format - year_month_hour_minute.

Q: Where is my database located?
A:
On Windows 7 and Vista, it is located in <user home>\AppData\Roaming\B-Folders2\workspace\database\
On Windows XP, it is located in <user home>\Application Data\B-Folders2\workspace\database\
On Mac OS X and Linux, it is located in <user home>/.B-Folders2/workspace/database/

Q: Is it possible to import data from other applications?
A:
Yes. Currently, Palm Desktop, eWallet, Spb Wallet, SplashID, generic CSV and B-Folders CSV are supported.

Q: Is it possible to create custom forms (cards)?
A:
B-Folders 2.20.2 introduced a new customizable item type - "Card" and added custom fields to some "preset" item choices. You can use Card for bank accounts, frequent flyer memberships, insurance policies and other structured information. We will be releasing even more customization options in future versions. You can also use Notes to store any kind of information including, but not limited to tasks, clothing sizes, etc.

Q: Why does Norton Internet Security detect B-Folders as a threat and remove the executable file? How can I fix that?
A:
Norton Internet Security is infamous for treating new software packages in that way. It is only because not enough users have reported that a new software product is safe. To resolve this issue, you must open the Norton Internet Security panel and navigate to Computer > Settings. Click on Exclusions > Scan Exclusions > Configure. In the Scan Exclusions dialog, add the path to B-Folders (e.g. C:\Users\John\Desktop\b-folders) to the Auto-Protect Exclusions list and close the two dialogs by pressing OK. Now you can restore the executable file by navigating to Computer > Quarantine. Then select b-folders.exe in the table, click the Options link, click Restore this file button, and the press Yes button.

Q: Is it possible to have multiple databases and switch between them?
A:
Yes. Even though that feature is not yet official, you can specify the location of the workspace directory with the command line. The workspace directory contains the database and settings. In this way, you can create more than one shortcut (link) to launch B-Folders and each one can specify a different workspace. Use the -data "directory_path" command-line option to specify the workspace location. For example, in the shortcut's (link's) properties, the Target file could be set as C:\Users\John\Desktop\b-folders\b-folders.exe -data "c:\extradata\workspace2".